Joseph Morris, Ph.D.
I am delighted to write a reference letter for Sean McMillan. Indeed, in the summer of 2020, when he served as my realtor in selling my Santa Monica townhouse, I was so satisfied with his service that I offered to write one if he should ever have a need.
Mr. McMillan is simply the best realtor I have ever encountered in over thirty years of buying and selling multiple residential properties in L.A. Sean was immediately personable on meeting for the first time and continued to be a helpful, thoughtful presence in listening carefully to all of my concerns. He quickly gained my confidence by answering all of my legalities in detail. Thankfully, he would never pressure me to make decisions on price or other matters—a quality uncommon among other agents. He was always ethical and honest with me—another aspect in short supply.
In selling my townhouse in Santa Monica, several interpersonal problems arose with the condominium association president, which complicated and delayed the sale. Sean has a quiet and skilled diplomacy in handling them that made my life much less stressed and allowed me to go on with other matters, knowing he was always on top of things.
Often Sean went well beyond the expected, for instance, finding ways of donating household goods I did not need or explaining complex regulations. He created a photo presentation so attractive that it looked like a property far more luxurious, and was indefatigable in showing the property dozens of times. He was quickly available, usually the same day, if I left a message. In addition, he has shown much generosity to his local environmental restoration of a local creek on the Westside.
I am very happy to recommend Mr. McMillan without reservation. Having him as my realtor was a distinct pleasure.
This spring, Jae Wu and Team Heyler helped me sell a condo and buy a house, and if I could give them more than five stars, I would. I found them extremely knowledgeable, proactive, caring, and a true pleasure to work with. Jae kept things moving forward step by step until we reached the goals...
Sean and Jae are incomparable. Trust me – you don’t want to work with anyone else. They helped us sell our condo and buy a single family home while navigating a global pandemic with grace, compassion and unflagging professionalism. We were not easy clients, I’ll admit. Anxious, fiscally conservative, prone to bouts of dramatic tears...