We are first time home buyers moved from the East Coast at the onset of the pandemic and we just purchased our dream house in a year in such a competitive seller’s market. This was all thanks to my buyer’s agent Jae Wu and the Heyler team and I highly recommend them.
Jae helped us best prepared for each stage of the home purchase process. At the initial stage, she led in touring different types of properties for us to realize our priorities and preferences. In this process, she picked up signals even from subtle and nonverbal cues from us. She referred a very professional and friendly loan officer (which is critical in the fast moving market and also he locked the most competitive rates) so that we could get prequalified. When submitting offers, the team worked together to build a strong package based on their 25+ years of expertise and the trend’s in recent transactions. During the escrow, she helped us get the house inspected as if she was buying her own. This was really helpful not only to negotiate the sales price but also for us to understand the condition of the house in detail.
During the year-long process, Jae never got tired, was always patient and respected our pace. She helped us not to compromise any of our priorities. I’m a very demanding, analytical and detail-oriented person and she patiently answered all my questions and said even my trivial questions helped her to understand my perspective. She understands that real-estate purchase can be stressful and made sure she was available when we needed to talk.
Jae works hard with the highest work ethics. She toured all the listings that we wanted and needed to see. We toured more than 100 houses in various neighborhoods during the pandemic with her. She booked the tours all in 15-min or 30-min slots so that we could take the best out of the time we visited the neighborhood. She always arrived early and respected our time. Even with 26 years of experience, she keeps learning and evolving and quickly adapts to changes.
I can keep going forever but will stop here 🙂 Heyler Realty made our home purchase process and the outcome great. Thank you!
Heyler Realty helped us with the prep for and sale of our home. We had an accepted counter offer at the end of a week. In this market we were prepared for months of showings and were very surprised at the quick response. Their team approach with counter balanced skills, knowledge of the area, and...Read More
My overall experience was OUTSTANDING!!! Jae Wu is exception…she is competent, responsible, and personable. Jae and the group were wonderful guides leading me through the process. They made it easy for me and I felt my well being was important to them. I highly recommend Jae and Sean.Read More